TechLife: Idea Port Riga blog about mobile, web and integration solutions for enterprises

Unlock rich UX for Siebel Open UI with the modern web frameworks and Nexus'19

Jan 21, 2019 11:37:38 AM / by Juris Terauds posted in OUI, Siebel, Nexus'19, UX, Siebel Open UI

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Siebel UX is not up to date. Siebel Open UI introduction in 2012 made it possible for Siebel customers to change Siebel UI's look & feel by modifying CSS and writing small pieces of jQuery code. By doing so, you can make Siebel look in accordance with the corporate brand book and slightly improve how users feel using the system. Still, these changes do not bring Siebel UX to the level users expect from web applications in 2019 when it comes to visual aesthetics and ease of use. 

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Logging user actions: what do your operatives do in Siebel?

Aug 27, 2015 8:08:40 AM / by Guntis Valters posted in Siebel

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Suppose that weeks of developing business processes, building user interface and integrating Siebel with other systems are gone at last; implementation can be considered completed, and users have started to work with Siebel. There are no fatal bugs, nor annoying performance issues. Still, there can be something left to improve, specifically ergonomics of your Siebel implementation – and, possibly, efficiency of users' actions and operations in Siebel.

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A few more tricks to manipulate PropertySets

Aug 13, 2015 9:41:51 AM / by Jevgenijs Rogovs posted in Siebel

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In my previous article I described some basic tricks that are helpful for working with property sets. Here I am going to describe a few more tricks, which are still simple enough to quickly incorporate those in your daily routine. For doing something more complex, you can consider scripting, just as we did when we decided that workflows with huge number of steps are quite difficult and time consuming to develop and maintain.

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Simple tricks to manipulate PropertySets

Jun 10, 2015 8:15:14 AM / by Jevgenijs Rogovs posted in Siebel

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Siebel provides good tools for working with Siebel Hierarchies, e.g. a developer can query Siebel data using the EAI Siebel Adapter business service, transform the queried data into an instance of external integration object using the EAI Data Transformation Engine business service, and then send the result to an external system. If there are no complicated requirements, and the transformations are straightforward, most of Siebel developers can implement outbound or inbound web service in a couple of hours.

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Zen of the PropertySet

Jun 4, 2015 9:19:18 AM / by Jevgenijs Rogovs posted in Products, Siebel

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The pain

Imagine yourself in the middle of the integration process. You're staring at a requirement asking you to update, let's say a SiebelMessage, that was just queried, and is being processed by one of your workflows in order to be consumed by some 3rd party system somewhere around the edge of the universe. But the update is not just an ordinary update, it has conditions. For example, “Action Code” of the Order Line Item to be passed for further transformation has to be “Add”, and the product of the same OLI has to be some kind of a phone, any kind you can imagine. Add a bit of sorting, a teaspoon of “Get The First That Matches The Condition”, a drop of “Delete That Element”, and you have your recipe of a complex and painful solution you are about to implement.

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Siebel Server Sync: Microsoft Exchange integration

Apr 30, 2015 12:57:03 PM / by Jevgenijs Rogovs posted in Siebel

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Why Outlook?

It isn't that much of a secret that Microsoft Outlook applications in conjunction Microsoft Exchange are a very popular piece of technology for enterprises. We have observed that enterprises generally use Outlook quite often, and most of our customers are also using Outlook as their core communication tool. Microsoft itself listed 12 reasons why users prefer Outlook over Gmail at work and these are the following:

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Break free with CRM Desktop

Apr 16, 2015 9:57:53 AM / by Jevgenijs Rogovs posted in Siebel

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Sometimes it looks like a sales agent have just eaten a bucket of lemons when asked to use a CRM system. When that happens, CRM Desktop comes in: there is no need for special training, because most agents are familiar with Outlook – or a similar application. CRM Desktop allows managing enterprise data in sales agent’s native environment – be it Microsoft Outlook or Lotus Notes – and it is a truly offline solution. CRM Desktop was first made for Siebel, and it is now possible to use it with SAP CRM and Salesforce as well.

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Siebel upgrade: a success story

Apr 2, 2015 11:14:15 AM / by Jevgenijs Rogovs posted in Siebel

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What makes an upgrade project challenging? For the most part that’s the time gap between the source and the destination versions of the system; imagine migrating from something that is 8 years old, add some changes in the data model on top of that – and you’ll get a picture of what we have recently done for one of our clients, moving from Siebel v7.8 (SEA repository) to v8.1.1.10 (SIA repository). Regardless, the upgrade has been a success, and this is a story about it.

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Does Siebel have a future?

Mar 26, 2015 8:45:17 AM / by Jevgenijs Rogovs posted in Siebel

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Our company employs over 50 Siebel consultants, which yields more than several hundred years of overall experience gained in different Siebel projects across the world. When most of us started with Siebel, we felt a huge demand for Siebel consultants, and usually we had a bunch of projects to choose from. However, some time ago we’ve noticed that this demand has started to decline. So for the last few years we find ourselves quite often in discussion of Siebel future. The idea of this post is to accumulate our thoughts on the subject and see whether the whole picture starts making any sense...

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Siebel at the Doctor’s Office

Mar 12, 2015 10:30:01 AM / by Jevgenijs Rogovs posted in Siebel

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Most of our clients know at least one place in their Siebel solution, where they can click and then go grab some coffee while waiting for a response. Perhaps, there are such places in your Siebel system as well? Are users telling you that Siebel is slow? And do you know how to approach those issues?

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Siebel Open UI: Nexus Bridge

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Nexus Bridge: Unlock Rich UX for the Siebel Open UI

Nexus Bridge makes it possible to use React, Vue.js, Angular as a native part of the Siebel Open UI. No need for REST and IFrame, just the extension of the Open UI. Developed as a part of the Nexus'19 project, Nexus Bridge is available to everyone for free under the MIT license. Learn more about Nexus Bridge for Siebel >>

Siebel Open UI: UX Transformation

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Siebel UX Transformation: Make your Siebel users super productive

We bring the best UX methods and tools to research your users' needs and turn Siebel Open UI into the great looking easy-to-use application, that gives users what they really want: being super productive.  Learn more about Siebel UX transformation>>

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