Tech Life

Ideaport Riga blog about mobile, web and integration solutions for enterprises

Webinar Series: Hedging your Siebel Career

Three months ago, Ideaport hosted a four-episode webinar series entitled "Three initiatives to transform your Siebel CRM in 2021." After the introductory overview webinar, we dived each initiative's details, covering such topics as Siebel Cloud Native Architecture, Siebel - Kafka integration and Siebel UX transformation using Ideaport tools and methods. Ready to access the recordings? They are right here

Now it's the time for another webinar series, "Hedging your Siebel career", with three episodes.

Adding UX to your BA skills portfolio

While working as Siebel Business Analysts, you have mastered a lot of skills. You are adept at talking to business subject experts and formulating functional requirements. You know end-to-end business processes in your company inside out. You learned to work with Siebel developers and write comprehensive user stories for them. Wonder where you can develop next? What about the Scrum Product Owner certification? Ah, you’ve already got it.

What Oracle's DX4C has brought to Siebel CRM customers

When I first heard of DX4C a year ago, I was dismayed: how come Oracle uses the best Siebel engineering team resources to develop some other product rather than building the stuff Siebel CRM customers require? 

Three common issues with Siebel UX and how to solve them

While discussing why Siebel application is often lagging behind its competitors in usability, we came up with three points:

  • Missing user-centricity in design
  • Limited amount of UI Components
  • Lack of UI Design Patterns for complex user-flows
So, let's start with the fundamentals.

UX Concepts Overview for Siebel Professionals

In this article, I would like to familiarize Siebel experts with the main terms, tools, and methods used in the User Experience (UX) domain. To make concepts more tangible, I will explain what UX tools we at Idea Port Riga use during the two-week-long mini-project as we discover Siebel UX improvement opportunities.

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Photo of Katerina Alfimova - System Analyst