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Ideaport Riga blog: Future of CRM - Salesforce, Siebel, and Gen AI solutions

Alexander Myasoedov

Alexander Myasoedov
While working as a Siebel business analyst for the customers in multiple industries, during the last three years, Alex focused more on the UX and UI design, his long-standing passion. Reinforced in the NNG training, he is ready to give your Siebel users the UX they have been longing for.

Three common issues with Siebel UX and how to solve them

While discussing why Siebel application is often lagging behind its competitors in usability, we came up with three points:

  • Missing user-centricity in design
  • Limited amount of UI Components
  • Lack of UI Design Patterns for complex user flows
So, let's start with the fundamentals.

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