Tech Life

Ideaport Riga blog: Future of CRM - Salesforce, Siebel, and GenAI solutions

UX Concepts Overview for Siebel Professionals

In this article, I would like to familiarize Siebel experts with the main terms, tools, and methods used in the User Experience (UX) domain. To make concepts more tangible, I will explain what UX tools we at Idea Port Riga use during the two-week-long mini-project as we discover Siebel UX improvement opportunities.

The Nexus Bridge and how you can use it to improve Siebel Open UI usability

We are back with the second article on Siebel Open UI usability improvements. In the first article, we set the stage and drafted your first steps in the Siebel UX transformation journey (e.g. making friends with the "digital" team at your company). Now we will continue by sharing different kinds of topics regarding the Nexus Bridge.

Oracle Redwood Design System and how it could affect Siebel CRM

For the second year in a row I am leaving San Francisco and Oracle OpenWorld very excited. Last year Oleg and I started to work on the idea, which eventually became the Nexus Bridge for Siebel Open UI. This year I have presented the process for running Siebel UX improvements projects at the Siebel Customers Advisory Board meeting in San Francisco. Nexus Bridge is a crucial technical enabler in Siebel UX projects run by both by Idea Port Riga and several other customers.

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Photo of Katerina Alfimova - System Analyst