On June 2, we hosted the first public Nexus Face webinar, with 65 people attending.
While discussing why Siebel application is often lagging behind its competitors in usability, we came up with three points:
In this article, I would like to familiarize Siebel experts with the main terms, tools, and methods used in the User Experience (UX) domain. To make concepts more tangible, I will explain what UX tools we at Idea Port Riga use during the two-week-long mini-project as we discover Siebel UX improvement opportunities.
We are back with the second article on Siebel Open UI usability improvements. In the first article, we set the stage and drafted your first steps in the Siebel UX transformation journey (e.g. making friends with the "digital" team at your company). Now we will continue by sharing different kinds of topics regarding the Nexus Bridge.
For the second year in a row I am leaving San Francisco and Oracle OpenWorld very excited. Last year Oleg and I started to work on the idea, which eventually became the Nexus Bridge for Siebel Open UI. This year I have presented the process for running Siebel UX improvements projects at the Siebel Customers Advisory Board meeting in San Francisco. Nexus Bridge is a crucial technical enabler in Siebel UX projects run by both by Idea Port Riga and several other customers.
This autumn, Idea Port Riga partnered with the Siebelhub team to share our vision about improving Siebel UX with you, the great Siebel community!
While working on this post, we came across the "CRM Technology Value Matrix 2019" by Nucleus Research. Their verdict that "Siebel CRM has the most breadth of capabilities," yet "the product falls behind in usability," perfectly matches our view on Siebel in 2019.
Siebel UX is not up to date. Siebel Open UI introduction in 2012 made it possible for Siebel customers to change Siebel UI's look & feel by modifying CSS and writing small pieces of jQuery code. By doing so, you can make Siebel look in accordance with the corporate brand book and slightly improve how users feel using the system. Still, these changes do not bring Siebel UX to the level users expect from web applications in 2019 when it comes to visual aesthetics and ease of use.
This article will guide you through configuring integration between SalesForce and DropBox, how to avoid user interaction to grant access to DropBox and also how to keep SalesForce notified about changes in DropBox.
There are some situations when you think it would be good to take files from DropBox, parse it in SalesForce and make some operations according to parsed data within SalesForce. Even more, it would be good if SalesForce could take required action right after the file has been changed or uploaded to DropBox.
Recently we were executing a memory usage analysis in my current (node.js) project. This article summarizes some of our findings, which may be useful to other projects. It does not describe the very basics of the mark-and-sweep garbage collection algorithm. Instead, it focuses on the details of the particular tools we used.
It’s not something new that Mobile Phones and Mobile Applications comes into our daily life, and they come not only as a tool for communication and entertainment. Many enterprises adopt mobile technologies to give their field workers ability to fulfill operations that previously could be done only in office.
Enterprise mobile applications are recognized as a separate class of mobile application. Microsoft outlines a set of features important to enterprise users and providing tools and practices to fulfill them.