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Ideaport Riga blog: Future of CRM - Salesforce, Siebel, and Gen AI solutions

Sales Cloud Summer '24 Release highlights

Salesforce has set a new standard with its Summer '24 release, introducing a variety of features designed to enhance efficiency, streamline workflows, and offer a more user-friendly experience. Let's take a closer look at some of the important highlights in this recent update.

Summer '24 Release highlights for Admins

Salesforce has once again set a new standard with its Summer '24 release, featuring a range of features aimed at boosting efficiency, simplifying workflows, and providing a more user-friendly experience. Let's explore some of the key highlights in this latest update.

Highlights from Salesforce World Tour London 2024

Ideaport Riga had the privilege of participating in the Salesforce World Tour London 2024 as a proud sponsor. This remarkable event was an excellent opportunity to engage with Salesforce users and partners from different industries, backgrounds, and geographies.

Bringing GenAI to Siebel: Oracle Siebel CRM events in Sweden & Finland

In April 2024, Ideaport Riga participated in Oracle Siebel CRM events held in Sweden and Finland. During the event, Ideaport Riga showcased the potential of Magnet AI to transform the CRM landscape. Magnet AI is a free and open-source solution that offers innovative capabilities to revolutionize customer relationship management.

 

The Role of User Experience in Salesforce Adoption

A great User Experience (UX) is often cited as a crucial factor in achieving high user adoption. However, what does it entail precisely, and how can we determine when UX is truly good, and user adoption is high?

In this blog, we are exploring what User Experience (UX) is, how it is related to User Adoption and how companies can increase user productivity with better UX design.

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