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Ideaport Riga blog: Future of CRM - Salesforce, Siebel, and GenAI solutions

All you need to know about Salesforce and Streaming

After reading this article you will:

#1: have a better understanding of the Streaming approach that can be used to integrate with Salesforce;
#2: see the pros and cons of this approach;

#3: know a little more about Apache Kafka;

#4: see how you can maintain your integration;

#5: see how streaming works in practice;

#6: have more food for thought ;)

Shall we begin?

"Nexus Face: a faster way to great Siebel UX": webinar's link and notes

On June 2, we hosted the first public Nexus Face webinar, with 65 people attending. 

Three common issues with Siebel UX and how to solve them

While discussing why Siebel application is often lagging behind its competitors in usability, we came up with three points:

  • Missing user-centricity in design
  • Limited amount of UI Components
  • Lack of UI Design Patterns for complex user flows
So, let's start with the fundamentals.

UX Concepts Overview for Siebel Professionals

In this article, I would like to familiarize Siebel experts with the main terms, tools, and methods used in the User Experience (UX) domain. To make concepts more tangible, I will explain what UX tools we at Idea Port Riga use during the two-week-long mini-project as we discover Siebel UX improvement opportunities.

The Nexus Bridge and how you can use it to improve Siebel Open UI usability

We are back with the second article on Siebel Open UI usability improvements. In the first article, we set the stage and drafted your first steps in the Siebel UX transformation journey (e.g. making friends with the "digital" team at your company). Now we will continue by sharing different kinds of topics regarding the Nexus Bridge.

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