Tech Life

Ideaport Riga blog about mobile, web and integration solutions for enterprises

Bringing GenAI to Siebel: Oracle Siebel CRM events in Sweden & Finland

In April 2024, Ideaport Riga participated in Oracle Siebel CRM events held in Sweden and Finland. During the event, Ideaport Riga showcased the potential of Magnet AI to transform the CRM landscape. Magnet AI is a free and open-source solution that offers innovative capabilities to revolutionize customer relationship management.

 

UX Concepts Overview for Siebel Professionals

In this article, I would like to familiarize Siebel experts with the main terms, tools, and methods used in the User Experience (UX) domain. To make concepts more tangible, I will explain what UX tools we at Idea Port Riga use during the two-week-long mini-project as we discover Siebel UX improvement opportunities.

Oracle Redwood Design System and how it could affect Siebel CRM

For the second year in a row I am leaving San Francisco and Oracle OpenWorld very excited. Last year Oleg and I started to work on the idea, which eventually became the Nexus Bridge for Siebel Open UI. This year I have presented the process for running Siebel UX improvements projects at the Siebel Customers Advisory Board meeting in San Francisco. Nexus Bridge is a crucial technical enabler in Siebel UX projects run by both by Idea Port Riga and several other customers.

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Photo of Katerina Alfimova - System Analyst