A great User Experience (UX) is often cited as a crucial factor in achieving high user adoption. However, what does it entail precisely, and how can we determine when UX is truly good, and user adoption is high?
In this blog, we are exploring what User Experience (UX) is, how it is related to User Adoption and how companies can increase user productivity with better UX design.
Salesforce, the leading CRM platform, has redefined how businesses manage their operations and customer relationships. While Salesforce offers robust functionality out-of-the-box, the User Experience (UX) plays a vital role in reaching the business objectives behind the implementation.
In this blog, we will delve into the importance of UX design throughout the lifecycle of Salesforce, exploring the best times to plan and implement UX improvements.
To make Salesforce CRM highly effective for business and ensure widespread user adoption, a great user experience (UX) is crucial. The optimal method to accomplish this is through a phased approach to UX design, which has demonstrated itself as the gold standard best practice.
This article will explore the different phases of improving Salesforce UX and discuss the advantages of partnering with external resources for UX design.
Enhancing the user experience (UX) of Salesforce is not only crucial for user satisfaction but also holds significant business value. In this blog post, we will explore the monetary impact of improved UX and highlight the additional benefits that come with it, such as better decision-making, unlocking innovation, and higher return on investment (ROI) in Salesforce.
Three months ago, Ideaport hosted a four-episode webinar series entitled "Three initiatives to transform your Siebel CRM in 2021." After the introductory overview webinar, we dived each initiative's details, covering such topics as Siebel Cloud Native Architecture, Siebel - Kafka integration and Siebel UX transformation using Ideaport tools and methods. Ready to access the recordings? They are right here.
Now it's the time for another webinar series, "Hedging your Siebel career", with three episodes.
While working as Siebel Business Analysts, you have mastered a lot of skills. You are adept at talking to business subject experts and formulating functional requirements. You know end-to-end business processes in your company inside out. You learned to work with Siebel developers and write comprehensive user stories for them. Wonder where you can develop next? What about the Scrum Product Owner certification? Ah, you’ve already got it.
While discussing why Siebel application is often lagging behind its competitors in usability, we came up with three points:
In this article, I would like to familiarize Siebel experts with the main terms, tools, and methods used in the User Experience (UX) domain. To make concepts more tangible, I will explain what UX tools we at Idea Port Riga use during the two-week-long mini-project as we discover Siebel UX improvement opportunities.
We are back with the second article on Siebel Open UI usability improvements. In the first article, we set the stage and drafted your first steps in the Siebel UX transformation journey (e.g. making friends with the "digital" team at your company). Now we will continue by sharing different kinds of topics regarding the Nexus Bridge.
For the second year in a row I am leaving San Francisco and Oracle OpenWorld very excited. Last year Oleg and I started to work on the idea, which eventually became the Nexus Bridge for Siebel Open UI. This year I have presented the process for running Siebel UX improvements projects at the Siebel Customers Advisory Board meeting in San Francisco. Nexus Bridge is a crucial technical enabler in Siebel UX projects run by both by Idea Port Riga and several other customers.