Turn your Siebel into the best non-SaaS CRM in 2021

In 2021 you will be able to run your Siebel CRM in a cloud native way, as you would with a modern microservices-based application. Join the webinar and learn about cloud native architecture and why you should start using it for your Siebel CRM.

Technical Details

• Siebel services are running in a Kubernetes cluster
• Backing services provide observability, service mesh, deployments
• Operates on Public clouds or On-prem (Openshift)

Benefits

• Ensures high availability/ scalability
• Standardizes and simplifies Siebel operations
• Fosters business agility and innovation

Siebel Related Notes

• Your Siebel business logic remains unchanged
• CNA is an additional deployment option
• Available in 2021 for Siebel customers on the latest update

 

Cloud Native Architecture

December 14th, 2020
16:00 GMT

In addition to cloud native architecture, Oracle announced native Siebel Kafka integration at the Siebel CRM Virtual Summit. It significantly simplifies event-driven data streaming to and from Siebel and enables several compelling use-cases.

Technical characteristics

• Delivers messages with very low latency
• Scales to a thousand brokers and trillions of messages per day
• Stores data streams safely in a fault-tolerant cluster

Use-cases

• Google-like search: push Siebel data into Elasticsearch
• Speed up queries: replace read calls with data syncs
• Identify and act on risks and opportunities in Siebel data updates using AI/ML

Siebel Related Notes

• Siebel native integration with Kafka arrives in 2021
• Publish and subscribe to events declaratively or using scripting
• Now you can publish Siebel data changes using CDC on the DB level

 

Data Streaming with Kafka

December 18th, 2020
16:00 GMT

During the last six months, we have been working with our clients to finetune Nexus Face - the low-code tool for Siebel UI development. It is now available with pre-built Nexus Apps, helping you transform your Open UI in record time.

Nexus Face Advantages

• Fast development speed, thanks to the low-code nature of the tool
• A rich set of modern UI components based on Google Material Design
• Easy development and maintenance; no advanced web skills are required

Pre-built Nexus Apps 

• Based on the UI design analysis of best CRM and case-handling applications
• User role-driven: salesperson, call centre/ branch, back-office
• Customizable to a fit customer's business processes and UI design guides

Implementation Methodology 

• Based on Design Thinking, made pragmatic for Siebel projects
• Improvement scenario: re-design key user flows within 2-4 months
• Transformation scenario: deliver brand-new Siebel Open UI within 6-9 months

 

Siebel UX + Nexus Face

December 16th, 2020
16:00 GMT