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Ideaport Riga blog: Future of CRM - Salesforce, Siebel, and Gen AI solutions

Jevgenijs Rogovs

Jevgenijs Rogovs

Does Siebel have a future?

Our company employs over 50 Siebel consultants, which yields more than several hundred years of overall experience gained in different Siebel projects across the world. When most of us started with Siebel, we felt a huge demand for Siebel consultants, and usually we had a bunch of projects to choose from. However, some time ago we’ve noticed that this demand has started to decline. So for the last few years we find ourselves quite often in discussion of Siebel future. The idea of this post is to accumulate our thoughts on the subject and see whether the whole picture starts making any sense...

Securing your API with OAuth 2.0

As the web evolves, more and more businesses are shifting their applications and data from internally hosted to the cloud. They provide publicly available APIs to expose valuable data (resources) and business functionality. To provide controlled access to exposed resources, API should be secured somehow, and that is where OAuth comes into play.

Siebel at the Doctor’s Office

Most of our clients know at least one place in their Siebel solution, where they can click and then go grab some coffee while waiting for a response. Perhaps, there are such places in your Siebel system as well? Are users telling you that Siebel is slow? And do you know how to approach those issues?

Siebel Open UI and Google Maps integration – Part 3

In the previous article of this series we have done Siebel configuration, as well as presentation model and presentation renderer modifications, required for the bidirectional Siebel OpenUI – Google Maps integration. In this final article, let us have a look at what remains to be done to have a fully-fledged solution.

Introducing BI Port for Siebel – a Siebel CRM analytics solution

So you have your Siebel CRM system up and running, a lot of data has already been accumulated, and now the time has come to establish a better control over your business processes? Say, you want to see the overall sales dynamics, find out which of the products sells better, or who in the sales team is your star player? There are two distinct ways how you can accomplish this:

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