Your employees will appreciate you streamlining their task flows in Siebel. UX helps to satisfy users’ internal needs like meeting their business objectives easier, reducing the stress of looming deadlines and the need for overtime.
Companies invested in Siebel UX decrease the time to train the new hires, thanks to more intuitive, easy-to-understand UI. These UI improvements also help users to make fewer mistakes during their everyday work.
Greater user productivity helps you to reduce work backlog, process cycle time, transaction costs and customers' waiting time. Your employees can use the freed-up time implementing ideas, that move your business forward.
Our approach is pragmatic: we take the practices leading consumer-focused companies use to create great user experiences and pragmatically apply them in the Siebel world.
Design thinking drives our work. By going through the understand-define-ideate-prototype-test phases, we come up with the Siebel UI design that streamlines task-flows, solves actual users' issues, and improves their productivity. Only user research-based and validated UI designs make it to the development backlog, reducing the risk of wasted IT investments.
Design Systems are gaining momentum. Being pragmatic, we love how efficient they make the workflow of designers and UI developers thanks to reusability. If your organization has already established its own Design System, great, we will gladly adopt it. Not yet? No worries, we will utilize Google's Material Design and style it according to your brand guidelines.
We will use React, Vue or Angular to render parts of your Siebel Open UI. These frameworks make the development of highly interactive UI faster and less expensive, with the smaller codebase to write and maintain. Among the three, we will select the framework your company is already using in customer-facing applications so that we achieve even more reusability.
Oh wait, don't you have to use jQuery to customize Open UI? Not anymore: with Nexus Bridge you can build custom Physical Renders (PRs) using React, Vue, and Angular. Nexus Bridge wraps Presentation Models of Open UI and exposes the easy-to-consume API for custom PRs. This approach reuses 100% of Siebel configuration you have been investing into for years.
Transforming Siebel UI might seem a daunting task, but splitting it into three well-defined phases makes things easier. Each phase provides clear deliverables, allowing stakeholders to see the benefits of UX redesign and to prepare the business justification for the next step.
