Middle/Senior System Administrator

Middle/Senior System Administrator 

At IDEAPORT RIGA we specialize in building and extending CRM platforms with a strong focus on AI and user experience. For over 18 years, we have been delivering top-notch consulting and outsourcing services to clients across Europe. Our team of 80 engineers works together in a collaborative, people-centric environment, doing our best in creating a supportive and healthy workplace. 

We are now looking for a passioned System Administrator (Middle/Senior) who will help maintain and improve our internal IT environment, support colleagues, ensure infrastructure quality, and proactively strengthen our security and operational processes.

Key Responsibilities:

• Provide daily L1/L2 IT support to colleagues (Mac & Windows): troubleshooting, ticket handling, root-cause analysis, and timely resolution.
• Own endpoint management with Microsoft Intune: device enrolment, compliance policies, configuration profiles, application packaging/deployment, update rings, and reporting.
• Administer Microsoft Entra ID and Microsoft 365: user/group management, access reviews, role-based access control, mailbox and collaboration basics (Teams/SharePoint/OneDrive).
• Support efficient onboarding/offboarding: account provisioning, device setup, access to apps/resources, and secure deprovisioning.
• Maintain and improve Azure environment(s): subscriptions, resource groups, RBAC, key services used internally, monitoring/alerts, backup concepts, and cost awareness.
• Maintain security baseline: MFA, Conditional Access, device compliance, least privilege, and coordination of security actions with internal stakeholders (incl. ISO-related checks).
• Maintain accurate IT asset inventory (devices, peripherals, warranties, lifecycle stage) and software/licensing records; ensure inventory is always audit-ready.
• Manage device lifecycle: purchasing support, refresh planning, spare pool, repairs, disposal/wipe procedures, and cost-effective recommendations.
• Maintain internal documentation, runbooks, and manage work via Jira.
• Support office IT fundamentals: Wi-Fi/LAN connectivity troubleshooting, basic network equipment coordination, and vendor escalation when needed.
• Proactively identify improvements to stability, security, automation, and user experience across Azure/M365/endpoint operations.
  

Requirements:

• 3+ years in a System Administrator / IT Administrator / Endpoint & Cloud Admin role.
• Hands-on experience with Azure + Entra ID + Microsoft 365 administration (including RBAC/roles, groups, access management).

• Strong organizational skills: documentation discipline, inventory accuracy, structured approach to changes.

• Ownership mindset: ability to prioritize, communicate clearly, and propose improvements.
• Practical experience with Intune for device management and application deployment.
• Strong workstation troubleshooting skills (Windows and/or macOS) and understanding of modern endpoint security concepts.
• Working knowledge of networking fundamentals (DNS, DHCP, VPN concepts, Wi-Fi basics, troubleshooting).
• Experience working with Jira and Confluence (or similar tools).
• Familiarity with DevOps or cloud automation tools.
• Professional working proficiency in English and Latvian (both a must at least B2 level).

Nice to Have:

• Azure Administrator Associate (AZ-104) or equivalent Azure administration certification
• Experience with ISO standards (participating in audits, maintaining documentation, supporting security compliance).
• Security-related certifications (ISO/IEC 27001, CompTIA Security+, AZ-500, or similar).
• Azure Solutions Architect Expert (AZ-305) (or equivalent Azure architect-level certification).
• Knowledge of automation or scripting (PowerShell, Bash).
• Familiarity with virtualization tools (VMware, Hyper-V).
• Experience with vendor communication and negotiating cost-effective IT procurement.
• Experience with Microsoft Fabric (e.g., OneLake, Lakehouse/Warehouse, Data Factory in Fabric, Power BI integration).
• Familiarity with modern Azure data platform services: Azure Data Factory / Synapse / Databricks, ADLS Gen2, Azure SQL (DB/MI), Cosmos DB (basics).

What We Offer:

• Access to professional and business-related training, courses, and development opportunities.
• A flexible and dynamic work environment where your role is not limited by strict boundaries.
• Supportive and transparent colleagues who work together toward shared goals, helping each other grow and succeed.
• Health insurance starting from Day 1.
• Accident and life insurance after the probation period.
• Monthly contributions to a private voluntary pension scheme after the probation period (EUR 50/month).
• Mobile subscription plan with unlimited calls and internet.
• Free parking next to the office.
• Free physiotherapy sessions in the office during work breaks.
• Regular team events and meaningful company activities that strengthen collaboration, team spirit, and well-being.
• An annual budget for self-organized team events and office improvement initiatives (EUR 100/year).
• Annual bonus and salary review based on performance.
• A competitive salary starting from 2500 to 4000 EUR gross, with the possibility of a higher offer depending on your experience and qualifications.